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The E-Commerce operation assistant manager will be responsible for E-Commerce daily operation across Tmall Disney flagship store. The role will lead TP to achieve the revenue target and related KPIs as well as communicating with cross-department and platform to fully utilize the resources.
- Closely work with TP to deliver best-in-class Ecommerce revenue and experience. Keep closely communicate with Alibaba to gain resources and trends from platform.
- Formulation and implementation of promotion mechanism according to finance target and control the product profit margin. Evaluate the operating expenses, and control ROI. Be able to optimize operation dynamically to ensure the achievement of sales objectives.
- Crowd analysis and insight: Rich experience and deep understanding of crowd operation. Be able to skillfully apply Alibaba related analysis software (Data bank, strategy center, 情报通, etc.). Lead TP team to complete the business and crowd analysis of the brand, industry and competitive brands, gain insight into business opportunities, output analysis reports that can promote performance development, and help achieve sales goals.
-Responsible for the CRM operation: Formulate the store member system and the sales target of new and existing customers, promote the achievement of the core indicators of members. Improve the customer shopping experience and improve the repurchase rate of existing customers.
- Communicate with relative team about assortment